Departments and Services

Administration
Cardiac Rehabilitation
Cardiopulmonary
Corporate Health
Emergency Services
Environmental Services
Food Services
Health Information Managment. (Medical Records)
Hendry Family Care Center
Home Healthcare
Human Resources
Diagnostic Imaging (Radiology)
Inpatient Care Areas
Laboratory
Maintenance / Plant Operations
Material Management
Nursing
Outpatient
Patient Financial Services
Pharmacy
Physical Rehabilitation
Quality/Compliance
Social Services
Surgery
Wellness
Women’s Center
Volunteers

Administration

John C. Yanes, CHE
Chief Executive Officer
863.902.3076

Nick Braccino
Chief Financial Officer
863.902.3082

Sue Seeley
Chief Nursing Officer
863.902.3068


Cardiac Rehabilitation

Cardiac Rehabilitation Services are comprehensive, long-term programs involving medical evaluation prescribed exercise, cardiac risk factor modification, education and counseling. Cardiac rehabilitation services are prescribed for patients who (1) have had a myocardial infarction (heart attack) (2) have had coronary bypass surgery or angioplasty, (3) have chronic angina pectoris.

Outcome of Cardiac Rehabilitation Services include:
• Improvement in exercise tolerance
• Improvement in symptoms
• Improvement in blood lipid (cholesterol) levels
• Reduction in cigarette smoking
• Improvement in psychosocial well-being and reduction of stress
• Reduction in mortality

Our rehabilitation unit includes a personalized exercise program using state of the art equipment, educational conferences, nutritional counseling, and close supervision by a Registered Nurse.

The program involves a series of up to 36 sessions over a 12-week period. Individual exercise prescriptions are completed while close supervision by the professional staff. EKG monitoring will be performed while exercising on aerobic types of equipment.

Contact our cardiac rehabilitation services by calling Tony Miracle, RN, at 902.3084.

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Cardiopulmonary

Cardiopulmonary Services (also known as Respiratory Therapy) is an allied health specialty employed in the treatment, management, control and care of patients with deficiencies and abnormalities associated with the Cardiopulmonary systems. This service is continuous for both inpatients and outpatients to include, neonate/infants, pediatrics, adolescents, adults, and geriatrics.

The cardiopulmonary department provides both diagnostic and therapeutic services to the HRMC Medical Staff, Grace Health Care Center, and other area physicians. Types of services include diagnostic Electrocardiograms, Stress Testing/Holter Monitors, Pulmonary Functions, Electroencephalograms, and therapeutic modalities associated with the cardiopulmonary disease processes. These services are available 24 hours a day, seven days a week.

Our dedicated staff all have valid Florida State Licenses, current BLS/ACLS certificate, and several years experience in Acute Care of Respiratory challenged patients.
Contact cardiopulmonary services by calling Ken Lazere, department manager, at 902.3051.

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Corporate Health (Workers’ Compensation Clinic)

Corporate Health Services is devoted to Workers Compensation injuries and related employee healthcare services. Participation in our Workers’ Comp. Management segment ensures swift, correct verification of employees’ injuries, so proper treatment can begin immediately. Employers receive immediate and ongoing reports on the nature of the injury and their employee’s condition.
Services include:

• Initial Injury Treatment / Follow-up Visits
• Pre-employment Physicals
• DOT Physicals
• Task Ability Physicals
• Pulmonary Function Test
• Respiratory Fitness Test
• Hearing Test
• Fit-for-Duty Physicals
• Immunizations
• Drug Screens
• X-ray Capabilities

Hours of operation are Monday - Friday from 8 a.m. to 4:30 p.m. No appointment is necessary. The Corporate Health Clinic is located on 203 S. Gloria Street, on the West side of Hendry Regional Medical Center.

Contact our corporate health services by calling Toni Pavey-McDaniel RN, director, at 983.1123 / fax: 983.1137.

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Emergency Services

The HRMC ER is staffed with experienced physicians and nurses who are available 24 hours a day. Our dedicated team of professionals care for more than 10,000 patients per year. By providing ready access to essential emergency services, our Emergency Department is prepared to assist patients in the event of an emergency or when your regular physician is not available.

Our emergency services are indispensable given our community’s remote location coupled with the extensive outdoor recreational activities.

Our well-qualified physicians, provided through EmCare coupled with our support clinical staff who is certified in Advanced Adult Cardiac Life Support and Pediatric Life Support make up a caring team of clinical professionals focused on the patients. Our experienced team is here to care for patients of all ages.

Contact our emergency service department by calling Tony Miracle, RN, at 902.3084.

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Environmental Services

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Food Services

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Health Information Management. (Medical Records)

The Health Information Management Department (commonly referred to as the Medical Record Department) is the central location for the processing and storage of medical information. HIM serves a vital role in assuring compliance with the multitude of state and federal guidelines related to medical information. HIM also serves the physicians, hospitals, clinics, and patients with the appropriate tracking, reporting and descimination of medical information.

If you should need a copy of medical information from your visit to HRMC, please contact or visit the HIM Department. Please note that there are specific federal guidelines which we are required to follow and we will need prior notification along with a properly executed release of medical information prior to releasing any medical information.

After receiving the properly executed forms, copies will be available within seven working days for you to pick up. This time frame allows for the research and ensuring availability of the requested information. Our hours are 8:30 a.m. until 5 p.m.

Contact our health information management by calling the Jo Herron, director, at 902.3052.

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Hendry Family Care Center

The Hendry Family Care Center (HFCC) provides primary care services for the entire family. Conveniently located on HRMC’s campus, the Center includes well-qualified physicians and nurse practioners. The clinicians are supported by nursing, medical assistants and clerical staff. From Pediatrics to Geriatrics, HFCC is here to assist your family with its medical needs..
Office hours are Monday through Friday from 8 am. to 5 pm. Walk-ins are welcome, although appointments are recommended.

• Services include:
• General medical care
• Well child care
• Physical exams
• Gynecology services
• Dermatology care
• Well woman care
• Immunizations
• In-hospital patient management
• Family planning services

To make an appointment through the Hendry Family Care Center, call 983.3434 or 983-8550
Lynn Chiarelli, Practice Manger, may also be reached at either of these numbers.

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Home Health Care

As a hometown Medicare-certified, nonprofit, hospital-based agency, Family Home Care’s emphasis is on warm, personalized service delivered in the comfort of the home. HRMC’s Home Health Agency is licensed in 5 counties including Hendry, Glades, Okeehobee,

Our team of licensed, competency-tested staff includes Registered Nurses, Certified Home Health Aides, Physical Therapists, Occupational Therapists, Speech Therapists, Medical Social Workers, and Registered Dieticians, who can provide professional assessments of home care needs, diabetic care and management, rehabilitation services, wound and catheter care, and monitoring for compliance with a physician prescribed plan of care.

Contact our family home health care by calling Sandy Smith, director, at 983.3700.

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Human Resources

The Human Resources Department assists with the planning and implemention of personnel policies as well as the recruitment of personnel. Human Resoruces maintains all personnel files, payroll records, and other hospital and department’s policies, procedures and objectives.

Available positions are listed on this website or in the Jobs Posting Board located in main lobby of the hospital. Employment Applications may be downloaded from the website.

If you are fully committed to offering our patients, physicians and fellow staff members unwavering service, we would like to consider you for our team and together we will make HRMC the First Choice In Healthcare in Hendry County.

In addition to the standard benefits, HRMC promotes professional growth and staff development through a series of educational support opportunities such as scholarships, tuition reimbursement, and incentive pay for certifications.

Contact our human resources and housekeeping departments by calling Carol Dooley, director, at 902.3077.

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Imaging Services

HRMC Imaging Services, also known as radiology, provides state-of-the-art diagnostic capabilities and staff to play a vital part in your overall treatment process.

Most of our technologists are cross-trained in more than one modality and many have dual certifications. All are registered by the American Registry of Radiologic Technologists and are licensed with the State of Florida’s Bureau of Radiation Control.

They also attend continuing education courses related to the field of Radiologic Technology in order to maintain their registry status and licensure and to help them keep pace with the latest developments.

Services:
General Diagnostic Radiology: consists of a variety of radiologic examinations that image bony structures, soft tissue and various internal organs. Our current service scope includes a GE R&F room and a Siemens Multix-Pro R&T room

Computerized Axial Tomography (CAT or CT Scanning): utilizes x-ray, but allows the radiologist to see the internal organs in a cross-sectional view. The CT scanner is a General Electric, High Speed, fx/I, spiral scanner and can do head-to-toe imaging in minutes.

Ultrasound: This device uses ultrasonic frequency waves that pass through the body and painlessly bounce off the internal organs, producing an image electronically. We utilize the Siemens/Acuson Sequoia. This is one of the more revolutionary pieces of equipment available today for ultrasound.

Mammography: We are accredited by the American College of Radiology (ACR). This requires us to have a certified mammographer on site. Mammography uses low-dose x-rays to image the breast tissue for nodules, cysts, or calcifications. We are currently using a Bennet Contour mammography unit.

Nuclear Medicine: requires the injection of a Radiopharmaceutical into the bloodstream. A specialized camera then detects the accumulation of the radioactive material in the various organs or bone, and creates an image. For this we are using a GE Nuclear Medicine camera.

We perform approximately 18,000 procedures per year and all images are read by board-certified radiologists with many years of experience.

Contact us by calling Ed Chiarelli, director, at 863.902.3061 for more information.

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Inpatient Care Areas

Hendry Regional Medical Center has two primary units – Medical Surgical /Pediatrics and Critical Care – that provide care to patients that require continuous acute-care treatment. Both units are staffed 24 hours a day with a combination of Registered Nurses, Licensed Practical Nurses, Certified Nursing Assistants, and/or Ward Clerks.

• Medical Surgical/Pediatric
MedSurg/Pediatrics is our 42 bed unit (including 8-bed telemetry unit) that focuses on the care of the medical, surgical, and telemetry patients that range in age from pediatric to geriatric. The unit is equipped with two isolation rooms. Our emergency cart is stocked with resuscitation equipment for all ages. Special capabilities include pediatric apnea monitoring and the ability to administer inpatient chemotherapy.

• Critical Care Unit
The Critical Care Unit focuses on the treatment of the adult patient that requires intensive care or those with a potential life-threatening situation. This unit also provides monitoring of all the telemetry patients. The Registered Nurses in this unit have additional training that includes a certification in Advanced Cardiac Life Support and completion of a critical care nursing program/orientation.


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Laboratory

Hendry Regional Clinical Laboratory provides testing services in the technical disciplines of chemistry, microbiology, immunology, immunohematology, and hematology serving the clinical testing needs of the community and HRMC's medical staff. We have the experience and expertise to handle all of your clinical testing needs.

The laboratory is certified for test procedures under CLIA 10D0287885, licensed for service under Florida license number: 800000129, and CAP inspected and accredited.

The laboratory is directed by a board-certified pathologist and is supervised by a State of Florida Licensed Supervisor in all five technical disciplines. The laboratory is staffed 24 hours a day, seven days a week by nine Florida-licensed technologists and technicians. Stat testing is performed around the clock. The laboratory also actively participates in HRMC’s wellness initiatives.

Outpatient collection services are provided Monday through Friday, 8 a.m. until 4:30 p.m. Physicians may arrange for after-hours collection by contacting the laboratory directly at 983.9121, Ext. 266 or Fax: 983.3236.

Patients may request copies of reports from health information management.

Contact our laboratory by calling Alan Goode, director, at 902.3081.

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Materials Management

The Materials Management Department is responsible for ordering all supplies, materials, and equipment for the hospital. Utilizing the internet and e-procurement, we are able to purchase at the most advantageous rates while assuring that all items needed to provide care to our patients are available at all times.

Contact our Materials Management Department by calling Sandy Woodall, Director, at 902.3030.

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Nursing

Nursing is a profession that takes a tremendous amount of heart, caring, and dedication. HRMC has been providing excellent nursing care to the community for more than 50 years.

There are several specialty areas of nursing represented at HRMC:
Medical/Surgical nurses care for those patients admitted with medical illness and in need of surgical care following an operation.

• Critical Care nurses administer care to patients needing a higher level of specialized care due to their severity of illness or injury in the Intensive Care Unit.
• Pediatric Nursing is the care of children and is a highly specialized area of nursing. HRMC nurses accept the challenge of caring for children of any age.
• Outpatient Service nurses provide care to patients needing chemotherapy, blood transfusions and other procedures including ambulatory surgery.
• Operating Room nurses provide care to patients during an operative procedure and while recovering from anesthesia.
• Other HRMC nurses provide care to patients and assist in other important aspects of care such as discharge planning, work with a team to providing cardiac rehabilitation and provide essential education for all patients and others in the community.

These dedicated healthcare professionals are always continuing their education process by new certifications, seminars, and classes to keep current on the latest healthcare procedures. Our Employee Education Department ensures staff competency and patient education resources. This is just another way that HRMC nurses provide excellent care to our guests.

Contact our nursing family by calling Susan Seeley, RN/CNO at 902.3068.

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Outpatient

The HRMC outpatient services department is open Monday-Friday from 6:30 a.m. to 5:30 p.m. This specialized care is provided for those who, because of their general physical condition and nature of their treatment or operative procedure to be performed, do not require acute hospitalization. Services include: same-day surgery, endoscopies, urological procedures, I.V. antibiotics, chemotherapy, blood transfusions, and injections. The department is staffed by a team of registered nurses capable of taking care of patients from pediatrics and adolescents through geriatrics.

Contact outpatient services by calling Mary Roberts, RN, at 902.3004.

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Patient Financial Services

The patient financial services department, our business office, is responsible for patient registration, insurance billing, collections, and switchboard operations. This department deals with insurance companies daily. If you have any questions regarding services billed, payments, or our collection policies, please feel free to contact us.

Contact patient financial services at 902.3069, George Thall, director.

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Pharmacy

The Hendry Regional Medical Center Pharmacy has a staff of pharmacists and technicians on duty every day to provide for your pharmaceutical needs. The services we offer include review of your medication profile to help assure safety and effectiveness, drug distribution, IV admixture preparation, and providing drug information and consultation to staff, physicians, and patients. In an effort to continue to make the medication administration process as safe as is possible, we participate in a nationwide program which focuses on improving the safety of each aspect of ordering and administering medications to patients. Should you have any questions regarding your medications, please contact us.

The HRMC Pharmacy is the first hospital based pharmacy in Florida to offer remote after hours pharmacy service. This innovative service is a new capability made possible through telemedicine and will provide remote pharmacy order review, entry and authorization.

Contact our pharmacy by calling Sandy Woodall, Director, at 902.3027.

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Quality and Compliance

The Quality and Compliance Department coordinates the process for improving in the quality of care and services provided by Hendry Regional Medical Center and spearheads compliance with the State and Federal rules and regulations that govern medical facilities. This department also oversees HRMC’s HIPAA initiative.

Hendry Regional Medical Center strives:
• to attain excellence in the provision of quality health care and service,
• to respect human dignity in an era of high technology, and
• to uphold the public trust through the responsible use of limited resources.

To fulfill this goal, all departments and services participate in the Performance Improvement Program that provides a planned, systematic, organization-wide approach for measuring, assessing, and improving organizational performance and patient outcomes.

HRMC provides patient care and conducts business with the highest level of ethical behavior and in compliance with applicable governing laws and regulations. Compliance is achieved through a formal Corporate Compliance Program that provides:
• a means for preventing or promptly detecting and correcting any instances of noncompliance;
• a process for ensuring prompt implementation of changes in laws, rules and regulations; and,
• confidential methods for reporting compliance concerns.

Compliance concerns may be reported through the confidential Hotline number 1.863.902.3072.

Contact our quality and compliance department by calling Charly Johnston, RN quality/compliance officer, at 902.3033.

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Rehabilitation

Outpatient rehabilitation services provides licensed physical, occupational, and speech therapists to assist you in recovery from an accident or disease. HRMC has two conveniently located Phyaical Rehabilitation Centers in Clewiston and LaBelle.


Speech Therapy – swallowing therapy, cognitive retraining, video fluoroscopy, and methods of communication with the hearing impaired.

Occupational Therapy – Retraining in activities of daily living, splint fabrication, cognitive and perceptual training.

Physical Therapy – Various pain relieving modalities, gait and balance training, functional capacity evaluations, worksite office ergonomic assessments, and strength retraining.

Contact rehabilitation services by calling Toni Couse, director, at 983.0100 / fax: 983.1336 in Clewiston
-or-
675.6600 fax: 675.6196 for our LaBelle office.

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Social Work Services

Social work services are available to patients, patients' family and to other persons significant to the patient, in order to facilitate the adjustment to illness and to promote maximum benefit from the healthcare services provided. The social work program services patients of all ages and their families, who are identified through high-risk screening protocols, who are referred by another healthcare professional, or who ask for services themselves. Services will be provided to inpatients, outpatients and emergency room patients.

The social work designee is involved in facilitating HIV counseling, providing information and assistance to patients regarding living wills, advanced directives and to families regarding organ/tissue donation. The social work designee is available Monday through Friday, 8 a.m. to 4:30 p.m.

Contact our social work services by calling Chris Hamilton, director, at 902.3043.

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Support Services Departments

Support Services at HRMC consists of plant operations, environmental services and food services, each of which play an equally important role in the daily operation of the facility.

Plant Operations is responsible for day-to-day maintenance activities, such as grounds maintenance, heating, cooling and ventilation. They are charged with ensuring that all life-safety systems function to code and are inspected as required. In all they keep our Facility a safe and running efficiently.

Environmental services maintains the facility from an environmental perspective, ensuring that the proper sanitation is being carried on in all of the buildings.

Food services provides meal and snack service for both patients and the staff. This department also provides special catering for meetings and special functions.

Nutrition services are provided by a Registered Dietitian licensed by the State of Florida. Nutrition assessments and counseling are provided by referral from the HRMC medical staff.

Contact Floyd E. Daugherty, director of support services at 863.902.3017 for further information regarding HRMC services.

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Surgery

HRMC has a surgical suite with two operating rooms and recovery room. Hospital staff includes a surgical technologist, registered nurses, and nurse anesthetists. The range of services provided by our physicians includes: general surgery, endoscopy (colonoscopies, EGD, flexible sigmoidoscopies), podiatry, and urology.

Contact surgery services by calling Linda Reecer, RN, at 902.3065.

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Wellness

HRMC actively participates in multiple wellness initiative aimed at increasing the community’s awareness of health related issues. Through a series of activities including health fairs, health information booths at community and organizational events, education classes/lectures, smoking cessation, an employee wellness newsletter, blood donation drives, and reduced-cost wellness screening tests, HRMC strives to improve the overall wellness of our community.

If you are interested in having HRMC assist you with wellness activities among your employees, civic groups or other organiations, please contact HRMC’s Wellness Services by calling Toni Pavey, Corporate Wellness, at 902.3057.

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The Women’s Center
At Hendry Regional Medical Center